We fully understand how important tech support is during a job. Especially, you may be doing a job far from base or during night time, to avoid traffic stuck or upset your client, an after hours tech support option is the key to make your business stand out.

BIGPACK now is providing after hours tech support. We recommend our client to make a booking for schedule after hours job by email: support@bigpack.com.au. You need to provide us following details:

*Name
*Email
*Contact Number
Postcode
*Product

*job time period


We only provide comprehensive tech support to clients who made a booking before the job. For emergency case, you can ring 02 8005 0828 after hours but we can't guarantee an expert of your product be available at that moment. But our well trained staff will answer any general questions, For Emergency Case Only.